Technical Advisor for Arr Application Services Pod

Do you have a passion for Cloud Services? Do you want to be a key technical leader in a rapidly growing and profitable "Enterprise" cloud service? Does building the Services infrastructure of a cloud service excite you? If you want to join a fast: paced team and have an impact on a growing online business, this is the opportunity for you to drive the evolution of Microsoft Azure Support while keeping customer satisfaction as the top priority This is an opportunity for you to be constantly learn as the Platform expands to provide broader capabilities to our customers, enable customers using a service rather than on premise Microsoft products, and to work in collaboration with multiple Microsoft teams inside of Customer Service and Support (CSS), Engineering and Operations teams. Our Culture: Our culture is built around attributes that drive our every decision, and our every action. Customer obsession: Our people are relentless in the pursuit of truly exceptional customer experiences that are easy, insightful and trusted. Growth mindset: Our people focus on learning, improving and being open about change. Diverse and inclusive: We celebrate and leverage our cultural differences as it makes us a stronger organization and provides the bestexperience for our engineers and customers. One Microsoft: We believe in a boundary: less organization, unlocking the collective genius and building great experiences. Making a difference: We think beyond the traditional measures of business or individual success and believe that our work is purpose driven, improving lives worldwide. Technical Advisors? are responsible for ensuring the development of Support Engineers (SE) technical capabilities. The TA is an expert at coaching and mentoring on case management standards which enable engineers to improve throughput and handle ever: more complex cases. TAs deliver unique value by utilizing their technical knowledge to ensure ramp: up and readiness of the Support Engineering staff to assist customers with issues while maintaining a high: quality bar.