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Join a team recognized for leadership, innovation and diversity
The future is what we make it.
When you join Honeywell, you become a member of our global team of thinkers, innovators, dreamers and doers who make the things that make the future. That means changing the way we fly, fueling jets in an eco: friendly way, keeping buildings smart and safe and even making it possible to breathe on Mars. Working at Honeywell isnt just about developing cool things. Thats why all our employees enjoy access to dynamic career opportunities across different fields and industries.
Are you ready to help us make the future?
Responsibilities : Processes a wide variety of maintenance related activities between Honeywell and customers: records, changes in the list of equipment or obligations covered by the contract (escalations), cancellations, re: registrations; RQB: reactive quoted: creation, re: creation, additions and deductions; Operates changes according to process requirements in various existing records Filters and signals the incomplete or wrong requests it receives, insists on quality observation (Obtain additional clarifications, missing documents / information where needed in time) Creating project structures, always taking into account the need for different cost allocations (including changes, creation of new activities, and the finalized technical setting), according with the documented customer requirements Processes changes in project structures or orders, depending on the requests received Creates Field Citrix work order (field operational planning) Handles customer configuration requests (creating, modifying, extending and creating links Fulfills the role of a quality controller in a constant and proactive way: filters and signals the incomplete or wrong requests it receives, insists on qualityobservation (Obtain additional clarifications, missing documents / information where needed) Initiates, gets approvals (if necessary) and completes billing related to contracts, reactive quoted, projects (full or partial billing); Records and modifies internal purchase requests according to business requirements (direct and indirect purchase)
Perform business reporting based on business requirements, following the required frequency; Can be involved in major transitions, working with the CPS team (SAP process specialists) for SAP development or other internal programs. Qualifications: High school diploma Minimum 1 year experience on Sr Customer Experience Specialist role German main language English secondary language Microsoft Office suite Strong communication skills (both written and verbal) Analytical and Problem: solving skills Team player We offer
A culture that fosters inclusion, diversity and innovation
Market specific training and ongoing personal development
Career growth opportunities
Experienced leaders to support your professional development International work environment If this is your dream role, then wed love to hear from you. We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job request accommodation.
Additional Information JOB ID: req371192 Category: Customer Experience
Location : 3 George Constantinescu,,Upground building, 5th floor (entrance A) District 2,Bucharest,BUCURESTI, ,Romania Nonexempt Global (ALL)